Your People Strategy Is as Important as Your Financial Strategy.
What we do
If you’re reading this, chances are that something within your organization is off track. You may not be able to quantify it, but you know that something, somehow, isn’t working. Maybe you’re struggling with growth, a leadership transition, or dysfunction in the ranks—or perhaps you have a strong culture that you want to proactively protect. Whatever the challenge, we help you understand, at the deepest levels, what’s driving your organization’s behavior and performance and how to manage it. We make the intangible tangible.
We’re about people. Using a multifaceted approach, we immerse ourselves in your company’s culture to discover what your people think, how they work, and why. We identify the barriers to your success and use our cumulative expertise to help you navigate the challenges of connecting your people, vision, strategy, and culture.
How do we help? See our impact.
What this means to you
You’ll get candid, objective, reliable data to help inform your decisions. You’ll get recommendations about how to execute your strategy in the context of your organization’s unique culture. You’ll get a prioritized plan for moving your organization forward. We’ll also help you work through the plan as a thought partner confronting the everyday realities of implementation. In short, you’ll get the tools and support to make you and your organization stronger and more effective.
Dysfunction impeding performance
A private equity group invested significant capital in a company poised for rapid growth.
The investment did not yield the anticipated results. There was turnover in the leadership group, and the investors sensed some of the business challenges might be a result of people-related issues.
The investors engaged PeopleCap to determine the barriers to the company’s success and help develop a plan to overcome them.
We identified multiple factors related to the company’s leadership team and culture that were hindering its growth and cohesiveness.
Based on our findings, the board of directors made strategic changes to the leadership team that improved the overall culture and morale of the organization.
These changes produced a higher-functioning company with vastly improved trust, communication, and collaboration that attracted a sizable new investor.
A publicly traded company hired a new CEO.
PeopleCap was engaged to help the CEO and the company make a smooth transition—which included helping him understand what was driving the company’s culture, honing his vision for the future, and structuring his leadership team for success.
We worked with the CEO and leadership team to develop the values and vision for the company, aligning the entire organization around a common vision.
We identified skills and experience gaps in the leadership team that allowed the CEO to restructure the organization and hire the key executives and expertise needed to grow successfully.
We provided ongoing coaching and support to help the CEO navigate the challenges of managing people through a period of significant change.
Managing through growth
A mature family-owned business hired a new president to diversify and grow the business in response to new market pressures.
As the business strategy evolved, the company experienced performance and morale issues.
PeopleCap was engaged to find out what was causing these issues and what could be done to solve them.
Based on our recommendations, leadership restructured the organization into distinct business units to account for the separate visions, cultures, and business objectives of the old and new business lines. This restructuring resulted in greater alignment, accountability, and performance across the entire organization.
Our cultural assessment identified culture, not employee competence, as the barrier to success for achieving their customer service objectives. This aha moment drove leadership to adapt their customer service strategy to leverage the company’s highly relational culture. As a result, performance improved.
We helped the new president strengthen employee trust and confidence both in him personally and in the new direction of the business, which rapidly improved morale and employee engagement.
Nearly 20 years’ experience helping leaders discover and understand factors impacting their culture and morale. Former partner at a premier labor and employment law firm. Possesses a deep and abiding interest in exploring the factors that affect performance.
See more on LinkedIn.
Howard@PeopleCapAdvisors.com or 901.341.2035
Meg Thomas Crosby
Brings in-depth experience managing cultural integrations of companies experiencing rapid growth. While at Google, formed a cross-functional mergers and acquisitions integration team. Enjoys serving on non-profit and for profit boards advocating for strong governance principles.
See more on LinkedIn.
Meg@PeopleCapAdvisors.com or 901.341.2036
Earned a master's in cultural anthropology and has taught at SUNY and Rhodes College. Has extensive national non-profit management experience, including overseeing multi-million-dollar budgets and driving national programs for the Boys & Girls Clubs of America. Focuses on helping PeopleCap’s non-profit clients achieve organizational sustainability.
Katie@PeopleCapAdvisors.com or 901.341.2038
Spent 20 years in operational management, most recently as an SVP with MAA, a publicly traded company. Possesses extensive experience in strategic planning, forecasting, financial management, and organizational development with a genuine passion for people. Oversees finance and operations for PeopleCap.
See more on LinkedIn.
Beth@PeopleCapAdvisors.com or 901.341.2030
To learn more about our executive leadership consulting services or to discuss a specific situation with us, please call us directly or provide the following information, and we will contact you shortly.
Other ways to reach us:
81 Monroe Avenue, Suite 200
Memphis, Tennessee 38103